Platform Terms, Policies & Legal Governance
Explore our transparent legal guidelines governing buyer transactions, independent third-party supplier listings, affiliate commissions, data privacy rights under GDPR/CCPA, and platform standards.
Terms & Conditions
Governs marketplace usage, user accounts, product purchases from independent third-party suppliers, affiliate program participation, liability limitations, and governing law.
Privacy Policy
Outlines data collection types, legal processing bases, affiliate link tracking, third-party supplier data sharing for order fulfillment, data retention, security standards, and user privacy rights under GDPR and CCPA.
Cookie Policy
Explains essential cookies, analytics, functional enhancements, affiliate referral tracking cookies, and user consent management controls.
Affiliate Program Terms
Governs affiliate registration, valid referral sales, self-purchase prohibitions, chargeback reversals, promotional method restrictions, minimum payout thresholds, and account termination.
Refund & Return Policy
Explains how product returns and refunds are processed through third-party suppliers, filing return requests within 14-30 days, damaged product handling, and customer service escalation.
Shipping & Delivery Policy
Outlines third-party supplier shipping responsibilities, multi-package delivery, tracking updates, customs duties, delivery failure procedures, and lost shipments.
Seller / Supplier Disclaimer
Clarifies that products are listed and fulfilled by independent suppliers, catalog listings are vendor-provided, and platform is not responsible for supplier operational failures.
Intellectual Property Policy
Covers copyright and trademark protections, platform content licenses, DMCA copyright complaint procedure, and repeat infringer policy.
Prohibited Activities Policy
Outlines prohibited actions on the marketplace, including bots, scraping, fake reviews, self-referral affiliate fraud, payment fraud, and account abuse.
Legal Disclaimer
General disclaimer regarding marketplace non-inventory status, pricing glitches, external links, affiliate income projections, and lack of professional advice.
Contact & Legal Information
Provides official contact details for legal inquiries, corporate entity registrations, DPO data protection contacts, abuse reporting channels, and response SLAs.
Need Direct Legal or Data Protection Assistance?
Our Data Protection Officer (DPO) and Legal Compliance Officers are available to process DMCA copyright notices, GDPR/CCPA data access requests, or affiliate audit inquiries.